
What Support We Offer?
Our Approach to Personalised Support: At Unlocked Housing C.I.C,
We believe that everyone has the potential to thrive and succeed in life when given the right support and a clear, structured plan.
To help achieve this, we provide weekly one-to-one support sessions with a dedicated support mentor. Together with the resident, the mentor develops a Personalised support plan that is guided by the residents’ own goals and aspirations for the future.
Support plans may include, but are not limited to, the following areas:

Finances
At Unlocked Housing C.I.C., we equip our residents with the essential skills needed to manage their finances effectively. This includes support with debt management, budgeting, saving, and banking.

Technology Support
We recognise that technology plays a vital role in everyday life. Our support workers help residents build confidence in using digital tools safely and effectively to complete online tasks.

Help With Benefits
We ensure that residents are claiming the correct benefits and have access to all entitlements. Additionally, we help residents create clear and manageable plans for paying bills and help with applying for bursaries and grants.

Personal Hygiene
We ensure residents have access to essential hygiene products and provide education on the importance of personal hygiene. Our support workers also monitor hygiene as an indicator of wellbeing and can respond quickly to any concerns.

Healthy Living
Our support workers empower residents to live healthy, independent lives. This includes guidance on meal preparation and budget-friendly meal ideas, helping residents develop the skills to manage their dietary needs confidently.

Laundry Support
Our team assists residents in using laundry facilities and offers guidance on suitable products and routines to maintain cleanliness and independence.

Social and Physical Wellbeing Support
At Unlocked Housing C.I.C, our support mentors work closely with residents to help them reintegrate into their local communities and re-engage with hobbies and interests. This helps reduce isolation, build confidence, and improve social skills. We also offer support in reconnecting with family and friends, strengthening personal relationships and support networks.

Emotional and Physical Support
Our mentors foster a positive relationships with residents by offering a helping hand and a listening ear. Together, life’s challenges become more manageable, and residents gain the skills and confidence needed to succeed.
We use a range of techniques to provide tailored support, taking a holistic approach that meets the individual needs of each resident. This Personalised method ensures that every person receives the guidance and tools necessary for personal growth and well-being.
We also promote mental wellness through activities such as mindfulness, helping residents build resilience and maintain emotional balance.

Referrals
We believe that the best outcomes are achieved through collaboration between our residents and support mentors. Our mentors play a key role in facilitating referrals to essential services, including drug recovery programs and adult social care, ensuring residents receive the support they need.


Employment and Education Support
At Unlocked Housing C.I.C., we actively support our residents in gaining employment and engaging with adult education opportunities. Our team provides guidance across a range of areas, including:
· Job applications
· Interview preparation
· CV writing
· Disclosure support
· Self-employment guidance
· Education applications
· Accessing training opportunities
· Applying for grants and funding
· Travel support related to employment or education
Our goal is to empower residents to build a stable and fulfilling future through meaningful work and learning experiences.